REMOTE SKILLS DEVELOPMENT DURING THE COVID-19 PANDEMIC
This page has been created to help the large number of people who find themselves at home and unable to perform the bulk of their job, and for those who are without work entirely.
For those who thrive with structure and want to use their time in a way they feel is productive, this is a good time to improve on or learn new skills that will help you when you get back to work. There are a wealth of courses and other resources available to you at all kinds of price points.
We’ve divided the resource lists into two sections:
Future Skills
Based on a wide body of research telling us which skills will be increasingly important as technology continues to change the workforce
Sales Skills
For those that can no longer meet their customers face-to-face (and those who were always virtual too!)
Our team has researched and vetted the list below to provide you with targeted, reputable learning opportunities.
Future Skills
Based on a wide body of research telling us which skills will be increasingly important as technology continues to change the workforce
Adaptability / Mental Elasticity / Agility
varied duration | Free (Blog)
Top Trends in Agile You Can’t Miss in 2020
varied duration | Free (Podcast)
The Agile World
5 mins | Free (Article)
How to become an 'elastic thinker' and problem solver
5 mins | Free (Article)
The Elastic Brain: The Most Important Thinking Habit Nobody Taught You
1 hr| $50 CAD (Online Course)
Strategic Agility
1 hr| $45 CAD (Online Course)
Cultivating Mental Agility
7 hrs, 49 mins | $39 CAD (Book)
Agility: How to Navigate the Unknown and Seize Opportunity in a World of Disruption
7 hrs, 35 mins | $18 CAD (Book)
Elastic: Flexible Thinking in a Time of Change
21 hrs | $495 USD (Organization/Certification)
PMI Agile Certification
Business Acumen
varied duration | Free (Videos)
The Top 10 Best TED Talks for Business Leaders
3 mins | Free (Article)
6 Ways to Improve Your Business Acumen in 2020
varied duration | Free (Blog)
Business Acumen
varied duration | Free (Podcasts)
10 Podcasts to Help Build Your Business Acumen
varied duration | Free (Podcasts)
Build Business Acumen Podcast
20 mins | $95 USD (Online course)
Understanding Business Fundamentals
1 hr, 7 mins | $30 CAD (Online course)
Understanding Business Fundamentals
1 hr, 15 mins | $40 CAD (Online course)
Business Acumen for Project Managers
varied duration | $25 CAD (Book/eBook)
Seeing the Big Picture: Business Acumen to Build Your Credibility, Career, and Company
varied duration | $28 CAD (Book/eBook/Audio)
What the CEO Wants You to Know: How your Company really works
Critical / Analytical Thinking
4 mins | Free (Video)
5 Tips to Improve Your Critical Thinking
5 mins | Free (Blog)
Analytical Thinking: Why You Need It and How to Get Better
varied duration | Subscription (Podcast)
Critical Thinking Initiative
1 hr | Free (limited time) (Online course)
How to be Successful: Create A Growth Mindset For Success
13 hrs | Free (limited time) (Online course)
Mindware: Critical Thinking for the Information Age
1 hr, 30 mins | $155 CAD (Online course)
Being Strategic: Thinking and Acting with Impact
1 hr | $105 CAD (Online course)
How to be Successful: Create A Growth Mindset For Success
20 hrs | $105 CAD (Book/eBook/Audio)
Thinking, Fast and Slow
Data Literacy
12 mins | Free (Video)
Why everyone should be data literate
varied duration | Free (Podcast)
Top 15 Big Data Podcasts You Must Follow in 2020
varied duration | Free (Podcast)
DataCrunch Curated Podcasts
varied duration | Free (Organization/Blog)
The Data Literacy Project
varied duration | Free (Organization/Blog)
Data Literacy
1 hr, 39 mins | $55 CAD (Online course)
Learning Data Analytics
1 hr, 17 mins | $40 CAD (Online course)
Data Analytics for Business Professionals
45 mins | $45 CAD (Online course)
Design Thinking: Data Intelligence
5 hrs/4 weeks | Free (limited time) (Online course)
Healthcare Data Literacy
11 hrs/ week | Free (limited time) (Online course)
Executive Data Science Specialization
varied duration | $51 CAD (Book/eBook)
Data Literacy: A User's Guide 1st Edition
Decision-Making
varied duration | Free (Video)
Playlist-- Talks to watch when you have a big decision to make
5 mins | Free (Blog)
Finding the One Decision That Removes 100 Decisions (or, Why I’m Reading No New Books in 2020)
varied duration | Free (Podcast)
Decisions Decisions Decisions
47 mins | $45 CAD (Online course)
Decision-Making Strategies
3 hrs | $130 CAD (Online course)
Decision Making: Solve Problems with Emotional Intelligence
10 hrs | Free (limited time) (Online course)
Design Thinking for Innovation
5 hrs | Free (limited time) (Online course)
Effective Problem-Solving and Decision-Making
Empathy
varied duration | Free (Podcast)
Top 15 Emotional Intelligence Podcasts You Must Follow in 2020
varied duration | Free (Blog)
Top 30 Emotional Intelligence Blogs & Websites To Follow in 2020
varied duration | Free/subscription (Organization)
6seconds.org
varied duration | Free/subscription (Organization)
Society of Emotional Intelligence International
varied duration | Free (Organization)
The Emotional Intelligence Network (group)
33 mins| Free (Organization)
Learn Emotional Intelligence, the Key Determiner of Success
44 mins| $55 CAD (Organization)
Understanding and developing Emotional Intelligence
1 hrs| $180 CAD (Organization)
Using Emotional Intelligence on the Job
13 hrs, 32 mins| $15 USD (Book/eBook/Audio)
Emotional Intelligence
4 hrs, 17 mins| $50 USD (Book/eBook/Audio)
Emotional Intelligence 2.0
Creativity
8 mins | Free (Video)
Reigniting Creativity in Business
varied duration| Free (Blog)
Just Creative Blog list
5 mins| Free (Blog)
8 Ways to Nurture Your Creative Energy in 2020
varied duration| Free (Blog)
Top 15 Creativity Podcasts You Must Follow in 2020
47 mins| $40 CAD(Course)
Creative Thinking
27 mins| Free (Online course)
Take a More Creative Approach to Problem-Solving
2 hrs| $150 CAD (Online curse)
Creativity, Design Thinking, and Innovation for Business
3 hrs| $150 USD (Online curse)
Find out why: The key to successful innovation
varied duration| Free (Group)
NOW GO INNOVATE
14 hrs, 12 mins| $28 USD (Book/eBook/Audio)
Thinkertoys: A Handbook of Creative-Thinking Techniques
varied duration| $15 USD (Book/eBook/Audio)
Thinkertoys: Create the Future + the Innovation Handbook: Tactics for Disruptive Thinking
Interpersonal Communication
varied duration | Free (Blog)
Top 30 Communication Blogs, Websites & Influencers in 2020
varied duration | Free (Blog)
Top 15 Communication Skills Podcasts You Must Follow in 2020
11 hrs| Free (limited time) (Online course)
Improving Communication Skills
2 hrs, 30 mins| $75 CAD (Online course)
Communication and Interpersonal Skills at Work
37 mins| $50 CAD (Online course)
Interpersonal Communication
1 hr, 16 mins| $45 CAD (Online course)
Communicating with Confidence
90 mins| $95 USD (Online course)
15 Proven Practices to Build Effective Relationships at Work
8 hrs, 42 mins| $23 USD (Book/eBook/Audio)
Talking to Strangers: What We Should Know About the People We Don't Know
Leadership
varied duration | Free (Videos)
PLAYLIST: Tips for inclusive leadership
varied duration | Free (Blog)
Top 100 Leadership Blogs, Websites & Influencers in 2020
varied duration | Free (Blog)
12 Best Leadership Blogs You Should be Following in 2020
varied duration | Free (Podcast)
Top 30 Leadership Podcasts You Must Follow in 2020
varied duration | Free (Online course)
Leading With Effective Communication (Inclusive Leadership Training)
41 mins | $45 CAD (Online course)
Leadership Foundations
2 hrs, 30 mins | $30 CAD (Online course)
Leadership: Practical Skills
27 mins | Free (Online course)
Ken Blanchard on Servant Leadership
1 hr | $45 CAD (Online course)
Inclusive Leadership
5 hrs/week | Free (limited time) (Online course)
Leading People and Teams Specialization
5 hrs/week | Free (limited time) (Online course)
Organizational Leadership Specialization
6 hrs | $150 USD (Online course)
The 4 Essential Roles of Leadership
9 hrs, 23 mins | $10 USD (Book/eBook/Audio)
Leaders Eat Last: Why Some Teams Pull Together and Others Don't
4 hrs, 48 mins | $36 USD (Book/eBook/Audio)
Strengths Based Leadership: Great Leaders, Teams, and Why People Follow
Diversity / Cultural Intelligence
varied duration | Free (Video)
Playlist: A blueprint for diversity in the workplace
varied duration | Free (Video)
Playlist: Why tech needs diversity
varied duration | Free (Blog)
The Institutional Diversity Blog
3 mins | Free (Blog)
The Importance of Cultural Intelligence in International Business
varied duration | Free (Blog)
Cultural Intelligence Center
varied duration| Free (Podcast)
9 Podcasts That Inspire
27 mins | Free (Podcast)
Episode 118: Cultural Awareness and Cultural Intelligence
39 mins | Free (Podcast)
EPISODE 72 – PRACTICING CULTURAL INTELLIGENCE AS A PM
1 hr | $30 CAD (Online course)
Developing Cross-Cultural Intelligence
1 hr | $50 CAD (Online course)
Managing Diversity
7 hrs/week | Free (limited time) (Online course)
Culture-Driven Team Building Specialization
12 hrs | Free (limited time) (Online course)
Cultural intelligence: Become a global citizen
1 hr, 30 mins | $14 CAD (Online course)
Digital Diversity/Cyber-Citizen/Cross Cultural Communication
1 hr | $95 USD (Online course)
The Diversity Advantage
2 hrs | $150 USD (Online course)
Unconscious Bias: Understanding Bias to Unleash Potential
varies | Free/Subscription (Organization)
Cultural Intelligence Center
varies | $25 CAD (Book/eBook)
Leading with Cultural Intelligence: The Real Secret to Success
10 hrs, 27 mins | $13 USD (Book/eBook)
The Diversity Delusion: How Race and Gender Pandering Corrupt the University and Undermine Our Culture
Resilience / Perseverance
varied duration | Free (Blog)
Resilience Shift
varied duration | Free (Blog/Book)
The Resilience Way
1 hr, 6 mins | Free (Podcast)
Ep 58: Perseverance in Your Business: How to Keep Going When You Want to Give Up
1 hr, 6 mins | Free (Podcast)
15 Inspiring Podcasts to Encourage Resilience (Infographic)
12 hrs | Free (limited time) (Online course)
Build Personal Resilience
3 hrs | $205 CAD (Online course)
How to Develop Emotional Resilience to Manage Stress
34 mins | Free (Online course)
Building Resilience
54 mins | $30 CAD (Online course)
Enhancing Resilience
8 hrs, 12 mins | $12 USD (Book/eBook/Audio)
Resilient: How to Grow an Unshakable Core of Calm, Strength, and Happiness
varied duration | $7 USD (Book/eBook/Audio)
What Do You Do With a Problem?
Technology Literacy / Comfort
3 mins | Free (Blog)
Definition of Tech Literacy
varied duration | Free (Blog)
Digital Literacy
varied duration | Free (Podcast)
Top 15 Digital Transformation Podcasts You Must Follow in 2020
16 hrs | Free (limited time) (Online course)
Multimodal Literacies: Communication and Learning in the Era of Digital Media
1 hr, 30 mins | Free (Online course)
Digital Citizenship
24 hrs | Free (Online course)
Digital literacy: succeeding in a digital world
24 hrs | Free (Book)
Digital literacy: succeeding in a digital world
varied duration | $38 USD (Book/eBook)
Digital Literacy: A Primer on Media, Identity, and the Evolution of Technology 1st Edition
Sales Skills
For those that can no longer meet their customers face-to-face (and those who were always virtual too!)
Customer Centricity
12 mins | Free (Blog)
8 Tips for Becoming a Customer-Centric Organization
varied duration | Free (Podcast)
Customer Centric Podcast
varied duration | Free (Organization)
CX Network
2 hrs, 36 mins | $9 USD (Book/eBook/Audio)
Customer Centricity: Focus on the Right Customers for Strategic Advantage
4 hrs | $21 CAD (Book/eBook/Audio)
The Customer Centricity Playbook: Implement a Winning Strategy Driven by Customer Lifetime Value
varied duration | $203 USD (Book/eBook/Audio)
Handbook on Customer Centricity: Strategies for Building a Customer-Centric Organization (Research Handbooks in Business and Management)
4 hrs, 30 mins | $205 CAD (Book/eBook/Audio)
Customer Intelligence and Analytics for Omni-Channel
Virtual Selling
varied duration | $21 CAD (Book)
Virtual Selling: Going Beyond The Automated Sales Force To Achieve Total Sales Quality
Selling Virtually: Metrix has created our own virtual selling program. Contact Rose at rduggan@metrixgroup.com for more details
General Sales
varied duration | Free (Blog)
Top 100 Sales Blogs & Websites To Follow in 2020
varied duration | Free (Podcast)
List of best sales podcasts
varied duration | Free (Podcast)
Make It Happen Mondays
varied duration | Free (limited time) (Online course)
Business Foundations Specialization
varied duration | Free (limited time) (Online course)
The Art of Sales: Mastering the Selling Process Specialization
56 mins | $45 CAD (Online course)
Solution Sales
1 hr, 6 mins | $40 CAD (Online course)
Soft Skills for Sales Professionals
39 mins | $45 CAD (Online course)
Sales: Closing Strategies
varied duration | $299 CAD (Online course)
Canadian Professional Sales Association (CPSA)
varied duration | Free/Membership (Online course)
National Association of Sales Professionals (NAS)
8 hrs,21 mins | $12 USD (Book/eBook/Audio)
Fanatical Prospecting: The Ultimate Guide for Starting Sales Conversations and Filling the Pipeline by Leveraging Social Selling, Telephone, E-Mail, and Cold Calling (BESTSELLER)
Business Planning
5 mins | Free (Blog)
Business Planning for 2020
varied duration| Free (Podcast)
Business Planning Podcast List
1 hr, 22 mins|$50 CAD (Online course)
Strategic Planning Foundations
4 hrs|Free (limited time) (Online course)
Essentials of Entrepreneurship: Thinking & Action
varied duration|$85 USD (Book/eBook/Audio)
Business Planning: Closely Held Enterprises (American Casebook Series)
Strategic Account Management
varied duration | Free (Blog)
Account Manager Tips Blog
5 mins | Free (Blog)
Strategic Account Managers, Here's How to Amplify Your Efforts
varied duration | Free (Blog)
Key Account Management (KAM)
18 hrs | Free (limited time) (Online course)
Account Management & Sales Force Design
varied duration | Membership (Organization)
Strategic Account Management Association (SAMA)
varied duration | $45.50 USD (Book/eBook/Audio)
Crafting and Executing Strategy: Concepts 21st Edition